Table of Contents
A Message From The Sponsor
A Message From the National Consumers League
Introduction
Methodological Overview
A Note on Reading The Tables In This Report
Public Release Of Survey Findings
Acknowledgements
Executive Summary
Interpretive Essay By Dr. Alan F. Westin
CHAPTER 1: General Privacy Attitudes
CHAPTER 2: Privacy Experiences, Opting Out and Uses Of Personal Information
CHAPTER 3: Uses Of Personal Information By Telephone Companies
CHAPTER 4: Awareness and Use of Telecommunications Services
CHAPTER 5: The Use Of Computers
CHAPTER 6: Overall Image Of Local Versus Long Distance Telephone Service Providers
CHAPTER 7: Privacy Policies For Local Telephone Companies
Appendix A: Methodology
Appendix B: Questionnaire